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ENA Care Group
Suite 2 Wentworth Lodge
Great North Road
Welwyn Garden City
Herts AL8 7SR
recruitment-process

Recruitment process

Recruitment process

I’m interested in a live-in care job. What next?

If you already have professional experience in a care setting, that’s great! If you haven’t worked in care before but perhaps have some personal experience caring for someone, we will provide the training to support you in your new career. Whatever your background, we look forward to hearing from you.

Apply

Simply click the apply button above to start your application process. One of our recruitment ream will receive your application and review it and, if successful, you will move on to the next stage.

Informal chat

One of our friendly recruitment team will be in touch to have an informal chat with you, to discuss the role, and get to know you a bit better before arranging a formal interview.

Interview

The recruitment team will organise an interview over video chat to discuss the live-in role in depth, as well as answer any questions you might have.

Background checks

Once successful at interview, your recruitment advisor will obtain the pertinent information to process a background check. This is a vital necessity to work as a live-in carer supporting vulnerable adults. The checks will include 3 reference contacts, a recent police check from your own country and photocopies of your ID documents.

Invitation

If your interview is successful, you will be invited to attend our intensive 5-day training and assessment week at head office. This forms the next stage of your application and will stretch and challenge you to become the best carer you can be.

Training and assessment week

You will be taught the Care Certificate and other mandatory training over a five day period, giving you everything you will need to start your career with us. Your trainer will assess your performance and behaviour throughout, all of which you will need to pass in order to be employed with us. There are no training costs and accommodation is included during your five day stay.

Matching

We match our carers and clients together depending on: experience, hobbies, interests and personalities. After the training and assessment week, you will need to wait to be matched with a suitable client using the personal profile that you have provided. You will have the opportunity to speak to your potential client over the phone so they can make an informed decision about you.

Placement

Our care team will notify you when you have been accepted by a client and will give you all the necessary information about where to go as well as when you will start.

Working

On arrival at a new placement you will receive a full handover from the previous carer, so you can get to know the client’s preferences. The support from head office means you will also have access to a member of the care team as well as 24/7 emergency support.